FAQs

How long will it take to ship out my order? 
We ship our orders within 5 business days via USPS.
 
What is the ID tag made of?
Each tag is made of high-quality brass, high-polished metal and enamel to bring you both design and longevity.
 
How many lines of engraving can I add?
We offer up to three lines of personalized text!

What comes with my tag order?
Each tag comes with a personalized engraving and a split ring.
 
What sizes do the tags come in?
We offer both small and large pet tags. Our small collection ranges from 1-1.25 inches where are large collection ranges from 1.25 - 1.50 inches depending on design. Each product will have the exact measurements listed for quick and easy visibility!
 
What is your return policy?
Since each tag is customized we do not accept returns at this time. If we made a mistake on your tag, rest assured that we will replace it at no cost to you
  
Is there a preview option available?
A preview is not available. Please double check each line of text before adding to cart.
 
Do you offer wholesale or retail programs?
Yes, we would love to connect - please contact us at pawcreds@gmail.com